Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"First I need to say that I cannot give Dr. Schade enough praise. She took our pup under our care after being stringed along for months regarding our pups first ACL repair at a different vet clinic. She did not hesitate to have the difficult conversation with us that we needed to get TPLO surgery and that we more than likely need to get the other one done in the future. She was up front about the costs of surgery and how the recovery would be. She was diligent about responding to our emails and sending in scripts for medications as needed. This past month our pup tore her other ACL and I was disappointed to hear that Dr. Schade was no longer practicing at our vet clinic, but I was thrilled to find out she didn't move too far! From the moment I called Hartrick, you could tell that the office staff are extremely familiar with these sorts of cases. The initial phone call was like a breath of fresh air, the woman scheduling was so kind and was able to get our pup in for her initial visit with surgery following within a week. The techs were also extremely knowledgeable and welcoming as well. We are about 2 1/2 weeks out from our pups 2nd TPLO repair in 11 months and she is recovering so well. Thank you Dr. Schade and Hartrick Vet Clinic. We can't wait to have our crazy pup back to normal."
Carlee M.
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